A Warner Robins woman says her personal information, including income and other highly private data, turned up on someone else's computer.
According to her, computer company Hewlett-Packard is to blame for the mistake.
"They know they're wrong. 'Sorry' is not going to fix it," said Shannon Sandry.
She says it happened when she shipped her laptop to HP's fixing station in Indiana. When she got her PC back Tuesday, she also got a phone call from a man in Maryland.
"He was like, 'Is your Social Security number this?,' and my heart just hit my toes," said Sandry.
Her entire identity and her children's all on a stranger's screen, including bank records and her address.